Help & support

How can we help?

Still need help?

Send us a message and we'll reply in your notifications, usually within one working day. For a problem with a specific booking, open it and tap Report a problem.

How can we help?

When am I charged?

When does my therapist get my address?

How do I cancel?

When will I get my refund?

What if my therapist doesn't arrive?

Are therapists checked?

Can I book my therapist directly next time?

I'm a therapist. When am I paid?

Still need help?